At Logicstorm Technology Labs Private Limited, we aim to provide a seamless shopping experience, and we understand that sometimes life changes and you may need to cancel an order. To make things easier for you, we’ve streamlined our cancellation process so you can quickly make adjustments when needed.
We work hard to process orders quickly to ensure your items arrive promptly. However, whether you can cancel your order depends on its current status. If your order is still being processed or hasn’t been shipped yet, it’s usually possible to cancel it. Please note, however, that custom or personalized products may have different cancellation rules.
To find out if your order is eligible for cancellation, simply log into your account or contact our customer support team. The earlier you act, the better your chances of successfully canceling before the order is shipped.
Canceling your order is straightforward:
If you need any assistance, our customer support team is always here to guide you through the process. Just remember, cancellations can only be processed before the order has been shipped or completed.
Once your cancellation request is approved, we’ll process a refund to the original payment method you used. Refunds typically take 5-7 business days to process, depending on your payment provider’s policies. If you have any questions about the status of your refund, our customer support team is available to help you at any time.
While we make every effort to accommodate cancellations, there are a few exceptions:
Custom or Personalized Products: Once we start production on customized items, they can’t be canceled.
Shipped Orders: Once an order has been packed or shipped, it cannot be canceled.
Sale & Promotional Orders: Orders made during special promotions or clearance events may have unique cancellation policies. These will be clearly outlined during checkout.
If you’re unsure whether your order can be canceled, feel free to reach out to our customer support team for clarification.
Please note that our Cancellation Policy is subject to change, and we may update it at any time without prior notice. We aim to keep the policy accurate and up-to-date, but occasionally errors may occur. By placing an order, you agree to these terms and acknowledge that we reserve the right to refuse or cancel any order that violates our policies or appears fraudulent.
If you have any questions about our cancellation policy or need help with an order, don’t hesitate to contact us. You can reach us at Logicstormtechnologylabspvtltd@gmail.com. Our dedicated customer support team is here to ensure that your shopping experience is smooth and hassle-free.